Imagine needing to reschedule a critical follow-up at Massachusetts General Hospital but struggling to reach the front desk. This is a common frustration for many patients juggling appointments, prescriptions, and medical records. The delay can lead to missed care opportunities and added stress. MGH Patient Gateway eliminates these barriers by offering a secure, online portal for managing your healthcare efficiently—all in one place.
MGH Patient Gateway is a secure online portal developed by Massachusetts General Hospital to provide patients with direct access to their medical records, appointment scheduling, and communication with healthcare providers. It functions as a centralized digital interface where users can view test results, request prescription refills, and manage health information. As part of the Mass General Brigham system, it aligns with similar patient platforms to improve care coordination and patient engagement.
How to Login to MGH Patient Gateway Portal ?
- Visit the official site at www.patientgateway.org using a secure browser (HTTPS).
- Click the “Log in” button in the upper-right corner of the homepage.
- Select Mass General Brigham Patient Gateway if prompted with multiple options.
- Enter your username and password in the login fields.
- Click the blue “Log IN” button to access your patient account.
- Complete two-factor authentication (2FA) if enabled for extra security.
- Check for the dashboard landing page showing your health records and messages.
- For help with login issues, click “Forgot Username?” or “Forgot Password?” links under the login fields.
🕒 Takes under 1 minute with valid credentials.
🔐 Secure access protected by Mass General Brigham’s encrypted system.
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Create an MGH Patient Gateway Profile for First-Time Access
- Visit the official portal at www.patientgateway.org
- Click “Enroll Now” under the “First Time User?” section.
- Select your registration method: Activation Code as appears on enrollment letter or After Visit Summary
- Enter your Activation Code, date of birth, and ZIP code (or request one if you don’t have it).
- Create a secure username and password (8+ characters with letters and numbers).
- Choose security questions for account recovery and verify contact info.
- Review and accept the Mass General Brigham Terms of Use.
- Click “Submit” to complete registration and access your patient dashboard.
🔐 Secure setup takes under 3 minutes. You’ll see appointment info, test results, and messages once logged in.
Contact MGH Patient Gateway Technical Support
if you had any issue with any issues related to the MGH Patient Gateway login system, Patients can Contact MGH Patient Gateway Technical Support
| Contact Method | Details |
|---|---|
| Phone Support | 1-800-745-9683 , 617-726-2361 |
| Online Support Form | https://ppgapp.partners.org/public/Support/ContactUs |
| MGH Patient Gateway Portal | https://mghpatientgateway.org/ |
| Medical Records Requests | Fax: 617-726-3661Mail: Mass General Brigham, Release of Information Unit, 121 Inner Belt, Room 240, Somerville, MA 02143-4453 |
| Billing Inquiries | Call the number provided on your billing statement.Patient Gateway Technical Support does not handle billing questions. |
| Language Assistance | 1-800-745-9683 |