Here is a clean table with all the key links and contact info for MGH/Mass General Brigham Patient Gateway Customer Support:
| Label | Link / Contact Information |
|---|---|
| Patient Gateway Technical Support (FAQ & Form) | https://ppgapp.partners.org/public/support/faq/portal |
| Patient Gateway Technical Support (Online) | https://ppgapp.partners.org/public/Support/ContactUs |
| MGH Patient Gateway Help Desk | https://www.mgh-patientgateway.com/help-desk/ |
| Patient & Family Relations (MGH general line) | Phone 617‑726‑3370, for non-technical patient inquiries |
| Mass General Brigham Compliance HelpLine | For privacy/legal concerns: 1‑800‑856‑1983 |
🔹 Quick tips:
- Technical issues (login, activation, portal errors): use the support page or contact form, or call 800‑745‑9683.
- Non-urgent clinical or bill inquiries: log into the portal or contact your provider’s office—Patient Gateway support doesn’t handle billing.
- General patient concerns (not technical): call 617‑726‑3370 for MGH Patient & Family Relations.
- Privacy or legal complaints: reach out to the compliance line at 1‑800‑856‑1983.
Let me know if you’d like direct clickable links or help navigating the support form!