Privacy Policy

1. Who We Are

MGHPatientGateway.org is an independent informational website intended to help users understand how to navigate the Mass General Brigham Patient Gateway portal. We are not affiliated with Mass General Brigham or its official platforms.

2. Information We Collect

We may collect the following types of information:

A. Personal Information (only if you contact us)

  • Name
  • Email address
  • Phone number (if provided in a contact form)
  • Any additional details you choose to share

B. Non-Personal Information (automatically collected)

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages visited on our site
  • Time and date of access
  • Referring website/source

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries or feedback
  • Improve the content and usability of our website
  • Analyze site performance and traffic trends
  • Maintain website security and protect against spam or fraud

We do not use your information for unsolicited marketing, nor do we sell or rent any personal data.

4. Cookies and Analytics

Our site uses cookies and similar tracking technologies for:

  • Website analytics (via services like Google Analytics)
  • Saving your browsing preferences (e.g., font size, language)

You can adjust your browser settings to block cookies, though this may affect your experience on the site.

5. Third-Party Services

We may link to third-party platforms, including:

  • The official Mass General Brigham Patient Gateway
  • Other hospital or healthcare-related sites

These external websites have their own privacy policies. We are not responsible for their practices and encourage you to review their policies before interacting with them.

6. Data Sharing and Disclosure

We do not share your personal information with third parties except:

  • When required by law, subpoena, or regulatory authority
  • In case of a website sale, merger, or transfer of assets (with notice)
  • With web service providers (like hosting or analytics) bound by confidentiality agreements

7. Data Security

We implement industry-standard safeguards such as:

  • Secure HTTPS encryption
  • Regular monitoring for malware or vulnerabilities
  • Limited access to backend systems

Please note: no method of online transmission is completely secure.

8. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect data from children. If a parent or guardian believes their child has submitted information, they can contact us for removal.

9. Your Privacy Rights

Depending on your jurisdiction (e.g., CCPA, GDPR), you may have rights to:

  • Access, update, or delete your personal data
  • Opt-out of data collection
  • File a complaint with a data protection authority

To exercise these rights, please email us at [Insert Email Address].

10. Changes to This Policy

We may revise this Privacy Policy as needed. All updates will be posted on this page with an updated Effective Date. Continued use of the site after changes means you accept the updated terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at:

Site Administrator – MGHPatientGateway.org
Email: [email protected]
Phone: +18143519181

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